Last updated: May 2026

Banjara Vivaah (banjaravivaah.com) is a matrimony product operated by Nextera, our parent company. In this policy, "we", "our", and "us" refer to Nextera in connection with the Banjara Vivaah website and mobile application. This Privacy Policy explains how we collect, use, and protect your information when you use our matrimony services for the Banjara community.

1. Information we collect

Registration: Name, email, phone, date of birth, gender, community details (caste, sub-caste, mother tongue), photos, and profile information you provide.
Usage: Pages visited, search filters, interests expressed, and messages sent through the platform (as per your plan).
Payments: Transaction references from payment gateways; we do not store full card numbers on our servers.
Device: IP address, browser type, and app version for security and fraud prevention.

2. How we use your information

To create and display your matrimonial profile to other members.
To verify profiles manually before they appear in search (admin review).
To process membership purchases and send service-related notifications.
To respond to support requests at help@banjaravivaah.com.
To enforce our Terms, prevent spam, and protect member safety.

3. Sharing of information

We do not sell your personal data to advertisers. Profile information visible to other members depends on your settings and membership plan (e.g. contact details may require a premium plan). We may share data with:

Payment processors (e.g. PhonePe) to complete membership transactions.
WhatsApp messaging (Meta): OTP and service alerts are sent via WhatsApp Cloud API operated under our business account (Nextera). Message content uses Meta-approved templates only (verification codes, account updates, interest notifications). You provide your mobile number when registering; you may opt out of non-essential SMS/WhatsApp alerts by contacting support.
Law enforcement when required by applicable law.
Service providers who assist hosting and email delivery under confidentiality agreements.

4. Photos and visibility

You control gallery and profile photo privacy settings where the platform allows. Admin approval is required before photos appear publicly. Other members may request permission to view locked photos.

5. Data retention

We retain your account data while your profile is active. You may request account deletion by contacting support. Some records may be kept for legal or accounting purposes.

6. Security

We use industry-standard measures including HTTPS, access controls, and admin verification workflows. No online service is 100% secure; please use a strong password and report suspicious activity.

7. Your rights

You may update profile data in your dashboard, opt out of marketing emails, and request correction or deletion by emailing help@banjaravivaah.com with your member ID.

8. Children

Banjara Vivaah is for adults seeking marriage (typically 18+). We do not knowingly collect data from minors.

9. Changes

We may update this policy; the "Last updated" date will change. Continued use after updates means you accept the revised policy.

10. Contact

Banjara Vivaah — a product of Nextera
Email: help@banjaravivaah.com
Web: Contact us